Video Catalog
The following videos are available from the training.rmhpos.com site:
| Application | Video | Description |
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Getting Started with POS |
Summary: Introduces the POS window, and demonstrates how to look up, add, or edit a customer. Published: 09-02-2022 Publisher: (c) Retail Management Hero Version: 3.11.2 |
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Entering a Basic Transaction |
Summary: Demonstrates how to log on and off, look up customers, look up and add items to a transaction, change item quantities, remove items, tender a transaction, and print receipts such as gift receipts. Published: 09-02-2022 Publisher: (c) Retail Management Hero Version: 3.11.2 |
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Looking Up Items in POS |
Summary: Demonstrates how to look up items in POS using the item lookup code, name, alias, description, department, or category. Also demonstrates the line item details and the Item Price Checker. Published: 11-09-2023 Publisher: (c) Retail Management Hero Version: 3.50.11 |
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Looking Up and Adding Customers in POS |
Summary: Demonstrates how to look up, edit, and add customers. Published: 11-17-2023 Publisher: (c) Retail Management Hero Version: 3.50.11 |
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Adding Sales Reps to Transactions in POS |
Summary: Explains why some stores have sales reps and why it's important to track sales by sales reps. Demonstrates how to add sales reps to the entire transaction or to specific items, and how to change or clear sales reps. Published: 11-10-2023 Publisher: (c) Retail Management Hero Version: 3.50.11 |
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Working With Receipts and Gift Receipts in POS |
Summary: Demonstrates how to print and reprint sales receipts and gift receipts. Published: 12-11-2023 Publisher: (c) Retail Management Hero Version: 3.50.11 |
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Processing Returns in POS |
Summary: Demonstrates how to process returns in POS, including entering reason codes and looking up the customer's transaction history. Published: 12-15-2023 Publisher: (c) Retail Management Hero Version: 3.50.11 |
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Processing Exchanges in POS |
Summary: Demonstrates how to process exchanges in POS in both sale mode and return mode. Published: 12-19-2023 Publisher: (c) Retail Management Hero Version: 3.50.11 |
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Setting Up Customer Policies |
Summary: Reviews options that control customer selection in POS, and whether customers can be added in POS. Demonstrates how to add customers in POS and Store Manager, and how to set up a customer so they automatically receive a percent off discount on all transactions. Published: 11-04-2022 Publisher: (c) Retail Management Hero Version: 3.11.7 |
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Using the Import Utility |
Summary: Demonstrates how to use the Import Utility to import new items, update the properties of existing items, and import new item aliases. Published: 07-10-2024 Publisher: (c) Retail Management Hero Version: 3.51.1 |
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Generating Active Reports |
Summary: Demonstrates how to use filters to control what information displays in reports, how to customize the layout of reports, and how to save, export, and print reports. Published: 06-21-2024 Publisher: (c) Retail Management Hero Version: 3.51.1 |
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Setting Up Store Manager |
Summary: An overview of store configuration options and store setup options in Store Manager. Published: 2016 Publisher: (c) Retail Realm Version: 1.3 |
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Working with Label Designer |
Summary: An overview of how to design and print labels in Store Manager. Published: 2016 Publisher: (c) Retail Realm Version: 1.3 |
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Working with Wizards in Store Manager |
Summary: An overview of in Store Manager. Published: 2016 Publisher: (c) Retail Realm Version: 1.3 |
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Working with Reports in Store Manager |
Summary: An overview of in Store Manager. Published: 2016 Publisher: (c) Retail Realm Version: 1.3 |
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Using the Import Utility |
Summary: Demonstrates how to use the Import Utility to import new items, update the properties of existing items, and import new item aliases. Published: 07-10-2024 Publisher: (c) Retail Management Hero Version: 3.51.1 |
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Generating Active Reports |
Summary: Demonstrates how to use filters to control what information displays in reports, how to customize the layout of reports, and how to save, export, and print reports. Published: 06-21-2024 Publisher: (c) Retail Management Hero Version: 3.51.1 |
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Setting Up a Basic Loyalty Program |
Summary: Demonstrates how to set up a basic price points loyalty program. Published: 03-10-2023 Publisher: (c) Retail Management Hero Version: 3.11.10 |